Why choose First Data Independent Sales?

First Data Independent Sales is a leader in an extremely competitive industry. We believe in the promise and value small to medium-size businesses offer the marketplace. FDIS can offer merchants some of the most competitive business solutions in the marketplace. FDIS Wolverine offers merchant accounts to businesses.

 
 

• Merchants have access to customer service 24/7 in more than 140 languages and dialects
• We help merchants increase their business efficiency with faster processing capabilities
• FDIS offers highly advanced fraud protection services

 

 
Accept Credit Cards Today

Merchants can expand their cash flow generating opportunities by setting up a FDIS merchant service for PIN-secured and signature debit cards, checks and gift cards and processing of credit cards from customers. Merchants can be assured that:

• We work with our customers and use our technology, experience and resources to deliver tailored payment solutions to fit your business today
• We give you the ability to accept transactions in a safer, more reliable and more profitable environment 

Accepting Credit Cards is an Easy Process:

Step 1: Decide based on strategy—Whether you choose to accept only credit cards or do a virtual non-cash transaction, including gift cards, PIN-secured and signature debit cards, TeleCheck Electronic Check Acceptance® Verification Service or electronic check processing, FDIS can help businesses capture new revenue through increased payment options.

Step 2: Create a merchant account—Creating a FDIS merchant account is quick and easy. Complete a merchant solution application and, barring any discrepancies, most accounts are approved within 48 hours.

Step 3: Choose the best product—FDIS products are designed to suit all credit card processing needs, with products ranging from PIN pads and printers, hardwired transaction terminals to wireless, handheld terminals.

>>> Apply Now to Accept Credit Cards for your Business

 

Products & Services
 
Products
FDIS is leading electronic payment processing company in the United States, with an quality set of products and services that enable business owners, financial institutions, private and government agencies to optimize payment processing efficiency.

We provide a complete range of POS terminals, peripherals, wireless solutions, and supplies, designed to save both time and money while helping merchants make the most of consumer preferences. Merchants can find the right terminal to operate successfully at the point-of-sale, based on the needs of their retail or non-traditional environment.

Through a combination of a personal computer, merchant solutions software and a credit card processing system, merchants can leverage the combined value of three industry leaders: First Data, Microsoft and Hewlett-Packard with the First Data® POS Value Exchange™ retail solution. It helps manage inventory, track sales, control costs, improve customer service and better guide business decisions.

FDIS brings you a vast array of innovative products and services that make us your single source for payment solutions.

Services
With FDIS merchants can simplify payment acceptance and accommodate their customer’s payment preference including: MasterCard®, Visa®, PIN-secured and signature debit cards, American Express®, Diners®, Discover® Network, and JCB® cards; checks and gift cards.

For over 40 years, TeleCheck has delivered solutions that make check/ACH acceptance efficient and secure.

The TeleCheck Electronic Check Acceptance® (ECA®) program converts paper checks into electronic transactions at the point of sale and deposits these funds into the merchant's direct deposit account (DDA) generally within two business days.

Provided all requirements are met, under the TeleCheck Paper Warranty program, merchants receive payment on all checks that they properly authorize through the system.

With First Data Gift Card Solutions merchants of every size and type can drive traffic to their businesses, increase sales, build brand awareness and improve customer satisfaction.

Through a referral relationship, our Merchant Cash Advance program can help merchants turn future credit card sales into working capital and access up to $150,000 per location, in as little as 5 days. Merchants can buy new equipment, renovate their store, expand their business, pay bills, stock shelves, purchase inventory and eliminate payroll concerns.

In addition FDIS also offers Merchant Club, an exclusive program which includes select discounted supplies and equipment warranty programs based on your merchant type.

 

 Merchant Resources

MyMerchantOffice^® is a merchant solution service dedicated to allow merchants to access their business account information online 24/7 and to reach customer service. With the website, business owners can also retrieve their deposit information, reconcile their deposits, view detailed reports of their chargeback and retrieval histories, and receive prompt answers to questions they submit via e-mail.

 

Customer Service

FDIS supports its merchants with exemplary customer support 24/7 in more than 140 languages and dialects. The customer service staff helps merchants reconcile their deposits, understand their account statements, and answer questions about rates, fees, chargebacks and retrievals. Merchant calls that require special attention are transferred to special representatives who will do everything within their power to meet the merchants' needs.

 

POS Help Desk

Technical assistance for point-of-sale (POS) processing equipment and credit card processing issues is available from the POS Help Desk. Merchants can rely on representatives from the POS Help Desk to answer questions about their POS processing equipment, 24 hours a day, 7 days a week. Additionally, new merchants can call the Help Desk for training instructions and assistance to operate their POS processing equipment.

 

Gateway Support

The Technical Support Department assists merchants with our Secure Payment Gateway, other Internet gateways and processing software. Merchants can get help with setup of the Central service and the Connect service payment options by contacting the HTML Support Group. The API (application support interface) Support Group helps merchants implement the API service for transaction processing and manages shopping cart compatibility.

 

Interactive Voice Response

Interactive voice response (IVR) allows merchants to access their deposit history, to order merchant statements and to connect to the voice authorization center. Merchants can also request that their reports are faxed or mailed.

 

Merchant Club

The Merchant Club (MC) offers merchants numerous value-added benefits, including free selected point-of-sale supplies and a program that supplements equipment warranties and provides prompt equipment replacements.

 

Fraud Protection
 
From the latest encryption regulations to fraud protection, check conversions and reconciliation of statements, FDIS is able to help deliver safe, reliable transactions through our e-commerce payment services. FDIS Wolverine has several programs in place to help limit liability and help reduce chances of fraudulent activity. Our back-office fucntionality and mutiple feature options allow us to maximize the speed and security of nocash payment offerings.

In addition, daily transaction monitoring for all of our merchant accounts help prevent:

• Excessive chargebacks
• High rate of returns
• Duplicate transactions

 

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